Talk directly to the person who makes it
There is no call center and no bot: messages reach one person, and are answered within 2 business days.
Subscription and payment
You paid and Premium did not unlock, or you want to cancel, change plans or ask for a refund.
Send the account e-mail and the payment date — it gets solved in the first reply.
Write about thisError in the collection
A swapped verse, a missing chapter, a typo, audio out of sync.
Tell me the book and chapter. Text corrections go in the same week.
Write about thisBook or feature request
An apocryphal book, a manuscript, a language or a reading plan you were looking for is missing.
If there is a public-domain translation, the book is a candidate to be added.
Write about thisPrivacy and data
Access, correction or deletion of your data, and any question about the LGPD.
We reply within 15 days, as the law requires.
Write about thisBefore you write
A good part of the questions is already answered in the Help centre — how to cancel, how to restore Premium on another device, how narration works. To report inappropriate content or misuse, use the report form, which arrives separately and is handled first.
When you point out an error in the collection, the passage is checked against the public-domain edition the book comes from and corrected in all four languages, on the site and in the app, at the same time. Book requests follow the same rule: only works with a translation free of copyright, or translated by Lux Veritas itself from that edition, are added.
Person responsible for the site
Pryvion Studio, the name used by Diego Ferreira da Costa. Official contact: pryvionstudio@gmail.com. Remote operation in Brazil, with no in-person service. Supplier details published in accordance with Decree 7,962/2013 and the Consumer Defense Code — see also the terms of use, the privacy policy and the refund policy.